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- The customer’s device is delivered to the shipping company to be technically inspected by the mobile repair workshop
- In the event that it is proven that the device is still in the warranty period, the customer will bear the shipping cost only
- If the device is outside the warranty period or in case of misuse, the cost of maintaining the device and shipping cost will be calculated
- Expressing a technical opinion is only available after the shipping company delivers the device to the maintenance center